
Leveraging call for SMEs and webinars to engage potential users
The success of BlueBRIDGE is linked to the adoption of its services and products which target a specific niche of stakeholders in different domains. In order to promote adoption, stakeholders need to understand what are the benefits in using them.
The BlueBRIDGE best practice BlueBRIDGE to maximize the promotion of its services and tools to the widest audience as possible adopted two main approaches:
The Call for SMEs was aimed to attract potential users from the private sector. A huge dissemination campaign, leveraging also on the network of many EU Business and Innovation Clusters, was performed to engage SMEs operating in the Blue Growth sector willing to test the BlueBRIDGE services for their scopes. The aim of the call for SMEs was to raise awareness of the BlueBRIDGE services and to concretely support a certain number of SMEs in addressing their issues. 5 SMEs were selected:
The SMEs are currently exploiting the BlueBRIDGE resources. The second engagement method that BlueBRIDGE adopted was the organisation of webinars: one hour live presentation/demo delivered online via the BlueBRIDGE website. Overall the project organised 7 webinars attracting around 300 relevant stakeholders stakeholders.
The webinars allowed to save costs to the project but also to the participants and to outreach a very wide geographical distribution of participants. In the BlueBRIDGE case, as the project is dealing with very different topics and stakeholders, the webinars were a perfect mean to attract potential users. Many of the webinars attendees registered to the VREs right after the webinar and becoming users of the BlueBRIDGE infrastructure. |
Why this is considered a best practice
Best Practice Analysis |
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Validation |
The results in terms of attendance and participation both to the call 4 SMEs and the webinar validated the approach. |
Innovation |
Both the approaches went a bit beyond the traditional instruments of engagement, especially the call for SMEs that was able to attract actors form the private sector without providing any financial contribution to them. |
Success Factors |
Fundamental for the success of such approaches is an effective communication and promotion. |
Sustainability |
N.A. |
Replicability and/or up-scaling |
This user engagement practices are replicable in all the domains that aim to engage diverse and multiple stakeholders. |
Lessons Learnt
The call for SMEs required a huge dissemination and management (after the selection of the SMEs) effort. In the future it would be good to include such process as a part of the workplan and allocate some financial resources to the winning SMEs. This will facilitate their participation as one of the main barrier emerged during the numerous phone calls that the consortium had with candidate SMEs during the call promotion period was that SMEs do not have resources to allocate to run these pilots. A financial support might help. The call needs also to be planned from a consortium perspective as in many cases SMEs are not familiar with e-infrastructures and considerable time has been spent by the consortium in understanding the requirements of the companies and in explaining how to address them with the e-infrastructure resources. In many cases ad hoc implementations have been requested.
For what concerns webinars they work really well in BlueBRIDGE because they allowed the consortium with a minimum effort to engage different stakeholders.